Privacy policy
Last updated: October 19, 2025
This Privacy Policy describes how PawsJoys ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from pawsjoys.com (the “Site”) or otherwise communicate with us.
By visiting the Site or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
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Personal Information (such as name, email address, shipping address, and payment details) when you make a purchase or create an account.
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Device Information (including browser type, IP address, time zone, and cookies) to optimize your shopping experience.
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Order Information (products purchased, delivery preferences, and payment method).
We do not sell your personal data to third parties.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you about your orders, returns, or support requests.
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Send marketing updates only if you consent.
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Improve our website, services, and advertising performance.
3. Sharing Your Information
We share your personal data with trusted partners to provide our services, including:
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Shopify, which powers our online store (Shopify Inc., 151 O’Connor St, Ottawa, Canada).
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Sendcloud / DHL / La Poste, for order shipping and delivery.
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Google Analytics, for website performance measurement (anonymous data only).
Each of these partners complies with GDPR and data protection laws.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described above, unless required by law to retain it longer.
You may request deletion of your personal data at any time by emailing contact.pawsjoys@gmail.com.
5. Your Rights (GDPR and CCPA)
You have the right to:
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Access, correct, or delete your personal data.
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Withdraw your consent to receive marketing emails.
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Request a copy of your stored data.
To exercise your rights, contact us at contact.pawsjoys@gmail.com.
6. Cookies
Our site uses cookies to ensure proper functionality and analyze website traffic.
You can manage or disable cookies directly in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes.
The updated version will be published on this page with a new “Last updated” date.
8. Contact Information
If you have questions or concerns about our Privacy Policy, contact us at:
📧 contact.pawsjoys@gmail.com
📞 +33 3 97 21 04 515
🌍 PawsJoys, France